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عمومی::
طرفدار وفادار
But when we impress them, they will be the most loyal advocates of our brands.
In fact, just one moment of unexpected delight from a brand is all it takes to transform a customer into the brand's loyal advocate.
Thus, the ultimate goal is to delight customers and convert them into loyal advocates.
But most loyal advocates are passive and dormant.
Since loyal advocates take risks to recommend certain brands, they are also more likely to buy more of those brands in the future.
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